JABFAB was born on the idea that timing is everything.
We created JABFAB for businesses like yours that are passionate about service and the customer experience. We love social media, and there's a time and a place for that. However we saw an opportunity for service oriented businesses to create a more intimate and private form of customer and employee engagement. Private and real-time.
YES, PRIVATE AND IN YOUR CONTROL
Wouldn’t it be amazing if you were able to engage your audiences DURING an experience versus afterwards? What if you could gauge and react to their feelings, opinions or sentiment, in the moment? Then act on it and keep them off negative social media, or double down on an amazing experience.
IT'S NOT A SURVEY
Survey burnout is real. Just the prospect of completing a survey is enough to put off most people. So with JABFAB we keep it really REALLY simple. Short, sweet micro-moment feedback. Tiny and often. Mobile and convenient. And absolutely nothing for them to download.
Engage Instantly, Act Instantly
With feedback so immediate and instantly accessible, your business can act on it now, versus later. Imagine the impact that real-time customer service and audience engagement can have on customer retention, patient satisfaction, employee engagement and more. Here's some real-world examples.